have a new Welcome Pack and new Resort Registration Document.
Welcome Pack is larger, with more pages and has more information than
our inaugural pack. This will be given out to all owners and renters
at the gatehouse, when arriving at HR. Some copies will also be
available in the Community Centre.
owners, who do not rent out their apartment and have a registered
vehicle already logged on our system, please download and print to
keep in your apartment, as you never know when it may come in handy.
those of you who use HR multiple times each year and rent a car, and
you do not want to receive a Welcome Pack each time you arrive, then
please inform security that you have a pack already. You can save
time by downloading and printing the Resort Registration Document,
and completing it before your arrival, ready to hand in to security
Welcome Pack can be viewed at: Secure Area > Welcome Pack
Registration Document can be viewed at: Secure Area > Resort
the event of a medical
please call our security staff in the first instance. They will
respond immediately, both calling an ambulance for you and applying a
de-fibrillation if necessary. It will save important time before any
The security staff at HRGR are trained
and qualified in using de-fibrillation equipment, in the same way as
a para medic ambulance crew. This is a common treatment for
life-threatening cardiac arrhythmias. They carry the machines in
their patrol car. They are also first aid qualified.
make a note of the security's phone numbers:
Internal phone number: 2039